Privacy policy

Last updated: 18/08/2024

This Privacy Policy explains how shopcases.co.uk ("Site", "we", "us", "our") collects, uses, and shares your personal information when you use our services or make a purchase from shopcases.co.uk.

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the Site with an updated "Last updated" date.

Information Collection and Use

We collect personal information to provide and improve our Services. This includes:

  • Contact details (name, address, phone number, email)
  • Order information (billing/shipping address, payment details)
  • Account information (username, password)
  • Shopping information (items viewed, cart, wish list)
  • Customer support information (messages and communications)

Cookies and Usage Data

We use cookies and similar technologies to collect usage data such as device information, IP address, and interaction with our Site. For more information, see Shopify's cookie policy. We also use cookies and other technologies for collecting information, as described in our detailed sources of information collection.

Sources of Information

  • Direct submissions through our services.
  • Automated collection via cookies and similar technologies.
  • Information from third-party vendors and service providers.

Use of Your Information

  • Providing Services: Processing payments, fulfilling orders, account management, shipping, returns, and reviews.
  • Marketing: Sending promotional communications and showing advertisements.
  • Security: Detecting and preventing fraud and other malicious activities.
  • Communication: We provide customer support and improve our services.
  • Improvement and Customisation: Using personal information for improving and customising services and communication.

Disclosure of Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Service providers (IT, payment processing, customer support)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Compliance with legal obligations
  • Under certain circumstances, as described in our policy.

User-Generated Content

The content you submit publicly, such as product reviews, will be accessible by others.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked to our Site.

Children's Data

We do not knowingly collect personal information from children. If a child has provided us with personal information, please contact us to delete it.

Security and Retention

We implement security measures to protect your information. While we take precautions, complete security cannot be guaranteed. Retention periods vary based on legal obligations and business needs.

Your Rights

You may have the right to access, delete, or correct your personal information. Contact us to exercise your rights.

Complaints

If you have complaints about our processing of your personal information, contact us. You may also lodge complaints with your local data protection authority.

International Users

Your personal information may be transferred outside your country, including to the United States. We use recognized transfer mechanisms for data protection.

Contact

If you have questions about our privacy practices, please contact us.

Phone: +447414785277
Email: contact@shopcases.co.uk
Address: 67 Egerton Road South, Manchester, M210YW, United Kingdom.